Introduction
Issues Addressed with this Update
Files Installed in this Update
Installing this Update on Windows
How to identify which Service Pack is installed
Getting Help

Introduction

We recommend that all ArcGIS 9.3 customers install this Update, at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.3.

NOTE: If you are using a localized version of ArcGIS, please contact your local distributor to get the updated language supplement.

Issues Addressed with this Update

ArcGIS 9.3.1 Update contains critical fixes and new functionality. It is recommended that all users install this update.

A complete list of the issues that have been fixed in this update is available here.

What’s New in ArcGIS 9.3.1 Updates.

Files Installed with this Update

A complete list of the Files installed in this Update is available here.

Installing this Update on Windows

Installation Notes

It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

To find out what products are currently installed on your machine, copy the PatchFinder931.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products are currently installed on your machine. This will help determine which product Updates you should install on your machine. The report also details which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Update Finder utility searches for the following ArcGIS products.

ArcGIS ArcReader
ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
ArcGIS Engine Runtime
ArcGIS Image Server
ArcGIS Server for the Microsoft .NET Framework
ArcGIS Server for the Java Platform
ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
ArcIMS
ArcIMS Web ADF for the Microsoft .NET Framework
ArcIMS Web ADF for the Java Platform
ArcSDE

NOTE (ArcGIS Server Post Install): The ArcGIS Server Post Install will automatically launch after the update has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Applications Post Install (if ArcGIS Server .NET is installed) manually from the shortcuts found in your Start menu. The GIS Server Post Install will prompt for the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC), the GIS Server Manager (on ArcGIS Server Java) and the GIS Server Webservices (on ArcGIS Server .NET) user accounts and their associated passwords. To avoid disrupting the operation of your server installation you will need to use the exact same accounts and passwords that you used when you initially installed ArcGIS Server (or the last time you ran the Post Install). If you don't remember which ones you used you can have the Post Install create new ones for you, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see Technical Article 32766 for a suggested workaround). For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

NOTE (ArcGIS Server for the Microsoft .Net Framework users):

The ArcGIS Server for the Microsoft .Net Framework setup has an Update setup named ArcGISServerDotNet931.msp. The 9.3 release also includes a setup for the Web Application Developer Framework (ADF) Runtime. This Runtime installation is installed on production machines where you plan to deploy Web Mapping Applications built with the Manager or the Web ADF. The ArcGIS Server for the Microsoft .Net Framework Web ADF Runtime setup has an Update setup named ArcGISServerWebADFRuntime931.msp. You would only need to run the ArcGISServerWebADFRuntime931.msp if you had run the separate Web ADF Runtime install when you installed 9.3 Final.

A machine that has the ArcGISServerDotNet931.msp installed would not require an installation of the ArcGISServerWebADFRuntime931.msp.

NOTE ArcGIS License Manager Update:

ArcGIS Desktop 9.3.1 and ArcInfo Workstation 9.3 require the ArcGIS License Manager with FLEXnet licensing version 11.4 or 11.6. To determine the version of the License Manager you currently have:

Go to Start > Programs > Run > and type cmd; click OK to launch a command prompt
Navigate to C:\Program Files\ESRI\License\arcgis9x
Enter the following command:

C:\Program Files\ESRI\License\arcgis9x>lmutil lmver lmgrd

ArcGIS 9.x License Manager Update

Installation Steps

ArcGIS 9.3 or 9.3 Service Pack 1 must be installed before you can install this Update. This Update is cumulative and contains the fixes from all previous 9.3 patches and Service Packs. If you have a previous patch or Service Pack installed, you may apply this Update over it to update the required files.

To Install:

Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

Select the appropriate files:

ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)
ArcGISDesktop931.msp	593 MB
ArcGIS Desktop Developer Kit for the Microsoft .Net Framework
DesktopSDKDNet931.msp	68 MB
ArcReader
ArcReader931.msp	64 MB
ArcGIS Desktop Evaluation Edition
ArcGISEvalEdition931.msp	539 MB

ArcGIS Engine Runtime
ArcGISEngine931.msp	158 MB
ArcGIS Engine Developer Kit for the Microsoft .Net Framework
ArcGISEngineSDKNet931.msp	66 MB
ArcGIS Engine Developer Kit for C++
ArcGISEngineSDKCPP931.msp	12 MB
ArcGIS Engine Developer Kit for the Java Platform
ArcGISEngineSDKJava931.msp	282 MB
ArcGIS Engine Developer Kit for Visual Basic 6
ArcGISEngineSDKVB6931.msp	11 MB
ArcGIS Engine Developer Kit for Visual C++
ArcGISEngineSDKVCPP931.msp	12 MB

ArcGIS Server for the Microsoft .Net Framework
ArcGISServerDotNet931.msp	382 MB
ArcGIS Server Web ADF Runtime for the Microsoft .Net Framework
ArcGISServerWebADFRuntime931.msp	13 MB
ArcGIS Server for the Java Platform
ArcGISServerJava931.msp	705 MB
ArcGIS Help System for Java
ArcGISJavaHelp931.msp	246 MB

(Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager.
(Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service and the ArcGIS Server Object Manager.
Double-click the MSP files to start the install process.

NOTE: If double clicking on the MSP file does not start the Update installation, you can start the Update installation manually by using the following command:
When Setup starts, follow the instructions on your screen.
Repeat steps 2 - 6 for each product installed on your machine.

Installation Notes:

If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, this Update must be applied to all client installations.

You will not be able to install this Update directly from any removable media, you must copy the Update Install file (MSP) locally or to a location on your network prior to installing the Update.

System Administrators - A technical paper is available that discusses the enterprise deployment of ArcGIS 9.3 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered.
ArcGIS 9.3 Enterprise Deployment.

How to identify which Service Pack is installed

Windows

To find out what ArcGIS products are currently installed on your machine, copy the PatchFinder931.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Update Finder utility searches for the following ArcGIS products.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Update. International sites, please contact your local ESRI software distributor.